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Cookie Policy

This page explains how Familara uses cookies on this website and what choices you have. We have kept the language as plain as possible.

Last updated: 11 June 2026

What are cookies?

A cookie is a small text file that a website places on your device when you visit. It is stored in your browser and sent back to the website on future visits so the site can recognise your browser and remember certain information.

Cookies are not programs — they cannot run code, carry viruses, or access other files on your device. They are simply data files used to make websites work more reliably and to understand how visitors use them.

Some cookies are set directly by the website you visit (first-party cookies). Others are set by third-party services that the website uses, such as analytics tools or embedded content.

Cookies we use

Essential cookies

Always active — cannot be disabled

Required

These cookies are necessary for the website to function. They include cookies that remember your cookie preference itself, session tokens, and basic security measures. Without them, parts of the site would not work correctly.

  • cookieConsent — stores your cookie preferences so you are not asked every visit. Duration: 1 year.

Analytics cookies

Help us understand how the site is used

Optional

These cookies collect anonymous information about how visitors use this website — which pages are visited most, how long people spend on each page, and how they arrived. This helps us improve the site over time.

  • Provided by Google Analytics (GA4). Data is aggregated and anonymised — no individual visitor is identified.
  • Duration: up to 2 years for persistent analytics cookies.

Marketing cookies

Used for advertising purposes

Optional

These cookies are used to serve relevant advertisements and to track the effectiveness of advertising campaigns. They may be set by advertising partners such as Google Ads, Facebook Pixel, or Microsoft Advertising (Bing).

  • Allow advertising partners to build a profile of your interests based on your browsing activity.
  • Duration: varies by provider, typically 30 to 90 days.

Preference cookies

Remember your settings

Optional

These cookies remember choices you have made, such as your region or language preference, so you do not have to re-enter them on each visit.

  • Duration: typically 1 year, or until you clear your browser cookies.

Third-party cookies

Some functionality on this website relies on third-party services that may set their own cookies. These services have their own privacy and cookie policies, which we encourage you to review:

  • Google Analytics — website usage analytics. Google Privacy Policy.
  • Google Ads / Google Tag Manager — advertising and conversion tracking.
  • Microsoft Advertising (Bing) — advertising conversion tracking.
  • Meta (Facebook) Pixel — advertising and event tracking.
  • Google Maps — embedded map functionality. Subject to Google's cookie practices when the map is loaded.

Familara does not control third-party cookies and cannot be held responsible for how those services use them. If you wish to opt out of third-party tracking, you may do so directly via the respective provider or by using the controls on this page.

Cookie duration

Cookies are either session cookies or persistent cookies:

  • Session cookies are temporary. They are deleted automatically when you close your browser. They are used for things like keeping you logged in during a visit or maintaining form state.
  • Persistent cookies remain on your device until they expire or until you delete them manually. Expiry periods vary from a few days to two years depending on the cookie's purpose.

The specific durations for the cookies Familara uses are noted in the cookie descriptions above.

Managing cookies in your browser

You can also manage cookies directly through your browser settings. Note that blocking all cookies may affect the functionality of this and other websites.

Google Chrome
  1. Open Chrome and click the three-dot menu (⋮) in the top right.
  2. Go to Settings → Privacy and security → Cookies and other site data.
  3. Choose your preferred setting: allow all cookies, block third-party cookies, or block all cookies.
  4. To delete existing cookies: Settings → Privacy and security → Clear browsing data → tick "Cookies and other site data" → Clear data.
Mozilla Firefox
  1. Click the hamburger menu (≡) and select Settings.
  2. Go to Privacy & Security. Under Enhanced Tracking Protection, choose your preferred level.
  3. To manage cookies: scroll to the Cookies and Site Data section and click Manage Data.
  4. To clear cookies: click Clear Data, ensure "Cookies and Site Data" is checked, then confirm.
Apple Safari
  1. On Mac: open Safari → Preferences (or Settings on macOS Ventura+) → Privacy.
  2. Choose whether to prevent cross-site tracking and block all cookies.
  3. To remove cookies: click Manage Website Data, search for a site, and click Remove or Remove All.
  4. On iPhone/iPad: go to Settings → Safari → Privacy & Security.
Microsoft Edge
  1. Click the three-dot menu (…) and go to Settings.
  2. Select Cookies and site permissions → Cookies and site data.
  3. Toggle options as needed, including "Block third-party cookies".
  4. To clear cookies: Settings → Privacy, search, and services → Clear browsing data → select "Cookies and other site data" → Clear now.

On mobile browsers, cookie settings are typically found under your device's Settings app in the relevant browser section, or within the browser app's own Settings menu.

Your rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have rights regarding how your personal data is collected and used. Cookies that collect personal data fall within the scope of those rights.

  • Right to withdraw consent: You can change or withdraw your cookie consent at any time using the controls on this page. This will not affect any data already collected.
  • Right to access: You can request details about what personal data we hold about you.
  • Right to erasure: In certain circumstances, you can ask us to delete your data.
  • Effect of disabling optional cookies: The site will continue to function normally. Disabling analytics or marketing cookies does not affect your ability to contact us, view our offerings, or use any core functionality.

For any cookie or data-related questions, please contact us at [email protected].